Getting loaded up for a tow to Georgetown.
This story just came to a close about 15 minutes ago, although the broader story is still ongoing.
Yesterday we were coming home from a 10-day ride, 2,400-mile through Wyoming, Montana, Idaho, Nevada, and Utah and back to Colorado. We left Grand Junction about 8:45 a.m., taking I-70 all the way, and I was looking forward to being home about 1 p.m. Ha! I finally made it home last night at 10 p.m.
We figured leaving Junction when we did we would beat the really bad traffic down the mountain that you always get on Sunday. Ha! We started getting into heavy traffic at about Vail. Still, we kept moving at good speed. We stopped for gas and lunch at Frisco, then got back on the highway and traffic was no longer clipping along. Down to Silverthorne and starting up toward the Eisenhower Tunnel it was traffic like you expect to see on a Sunday at maybe 3 p.m., and it was only 11:30.
Laboriously, clutch-hand-killingly, we inched our way toward the tunnel. There are three traffic lanes going up and there is an emergency vehicle lane on the right and I was eyeing that really wanting to do it. If any other bike had come along up that lane I would have gotten right in behind them, but none did.
Suddenly, about half a mile from the tunnel, vapor started rising from my engine and I could smell coolant. Oh crap. I pulled my Kawasaki Concours over into the emergency lane and parked. Getting off the bike I could see coolant dripping onto the ground. Damn!
I belong to the American Motorcyclist Association and am signed up for their roadside assistance program so I immediately called. Yes, the bike is off the road and yes I’m in a safe spot. Fine, they’ll text me when a tow truck is dispatched for me. Fortunately, after all this ungodly hot weather it was cool up there, and in fact while I waited I added an extra layer to stay warm. Vastly better than baking out somewhere with no shade.
While I sat there a few bikes passed in among the rest of the traffic but three bikes individually cruised by in the emergency vehicle lane. I knew I should have done that.
Nearly two hours later I hadn’t even received a text and a tow truck driver pulled up and asked if I wanted a ride. Probably, I told him, but let me check with my service provider. The lady at AMA roadside assistance said yes, do it, especially since it was now starting to rain and there was lightning all around. File for reimbursement later.
This guy was a total character. He was an “emergency vehicle” so he used that status to his advantage to the hilt. He took routes you and I don’t even know exist. When he needed to get back into regular traffic he informed the cars on the road that he was coming–he did not ask.
We talked about where to go. I had figured it just made the most sense to haul the bike all the way to my house. He told me that would cost more than $1,000. For $350 he could take me to Georgetown, to the visitor center right there by the exit. Fine, let’s do that. Then as we cruised along he suggested that for a tip he could take me on to the Evergreen Walmart. Why would I want to go there? That’s way out of the way. No, he said, it’s right off the interstate. It’s at the Chief Hosa exit. How much for a tip? $100. I don’t think fast on my feet and just said no, Georgetown will be fine. Wrong choice!
At Georgetown I again called AMA and put in a new service request. This time I got a text almost instantly that Scorpion Towing, out of Idaho Springs, had the order and would be there in 90-120 minutes. A not unexpected time frame.
At the stroke of 120 minutes I got a text from AMA asking if he had arrived or otherwise contacted me. I said no. I immediately got a call from an agent who said she would reassign the order. After sitting on hold for a long time she came back on and said she was having trouble finding someone to do the tow and we would hang up and I would receive a text when a provider was assigned.
At the stroke of three hours I got another text asking me if I was still waiting. I said yes. Call the tow company or call us back, was the directive. I called the tow company but all I got was a message saying “if you’re calling about arrival time just wait and we’ll let you know when someone is on their way.” Oh, that’s encouraging.
Another hour passed and I called AMA again. Now the woman (a different person each time I called) told me it was time to take a different approach. Quite simply, she said, they were not going to be able to get anyone out to me today. But they could schedule a pick-up for 8 a.m. the next morning. OK, I said, I’ll call my wife in Denver to come get me in Georgetown. As long as the fork was not locked and the bike could be put in neutral I would not have to be there. Fine. I called Judy, she drove up, and finally at 10 p.m. I was home. But the bike was still in Georgetown.
In the morning I tried calling AMA but they were stacked up so I didn’t wait. The visitor center opens at 9 a.m. so at 9:05 I called and asked if there was still a burgundy motorcycle in their lot. Recall, the pick-up was scheduled for 8 a.m. Yes, the woman told me, the bike was still there.
I called AMA again and this time got right through. The guy I spoke with checked the ticket and found that it had a pick-up set for 8 a.m. on Tuesday, tomorrow. Oops. He corrected that and then set about finding a tow company. After being on hold a very long time he came back on the line and told me they simply could not find anyone to help me out. Every tow company he contacted declined either because of the distance or because it was a motorcycle. I was on my own.
I had no idea what to do but then I thought of Joel, my mechanic. I called him and told him, Joel, I desperately need your help. His truck that he uses for towing is in North Dakota with his wife at the moment but maybe he could get his neighbor’s truck and his own trailer and do it. He’d let me know. A little later he called and it was a go. Whew!
Finally, about 45 minutes ago now, the Kawi was delivered. At this point I didn’t care what Joel asked in payment, I would have given him the moon. But he actually asked a very modest–by towing standards–amount and I gladly paid it.
And by the way, he told me, it’s probably not a coolant line rupture, just overheating and overflow. He said if a line breaks it dumps all the coolant immediately. My description of watching it drip tells him it was just overheating, despite the liquid cooling system. You’ve still got to have airflow through that radiator. If it had been him, he said, he would not have hesitated to take the emergency vehicle lane.
So the simple test, Joel said, is just to fill the coolant tank with water and run the bike up to operating temperature. If it was just a matter of overheating it will be fine and nothing will come out. If liquid still comes out it really is a problem. But if it doesn’t, no problem. Just refill it with coolant.
Man, what a hassle. And if Joel is right, I could have just ridden on home after letting the bike cool off for a while. So now I need to run a test.
Biker Quote for Today
The path to enlightenment is not always straight and narrow.