Tales Of The OFMC: Woes Upon Woes–Part 1
My baby, my first bike, my Honda CB750 Custom.
On that OFMC trip to the Grand Canyon where the communicators were useless I mentioned that Bill and John had to leave without me and we had to meet up later. Why was that?
For as long as I had owned this 1980 Honda CB750 Custom it had leaked oil. I would go for a ride and by the time I got home the lower portion of my right pant leg would be spattered with oil. Not a wonderful thing. So about six weeks before we were to leave on the trip I decided to do something about it.
I took the bike to a repair shop and told them I wanted the leak stopped. I didn’t really know what it would take to do that, but I trusted that they would. The guy at the counter had a much better idea of the situation, though, and he totally set me up. For what it’s worth, I figure what was needed was gaskets. At least, that’s my take on it now. But what he seemed to understand was that even a new set of gaskets was not a guarantee of no leaking.
So he told me, gosh, we’re going to have to tear the whole engine down to do that so while we’ve got it apart it might make good sense to give it a ring job, too. I was naive and trusting so I said OK, do that. Then he wrote up the ticket saying that the repair needed was the ring job. He made no mention of stopping an oil leak.
I made sure to tell him I was leaving on a trip in six weeks and the bike absolutely had to be ready by then. I didn’t see how that could be hard to do and he assured me that they would have it for me long before our departure date. So I left the bike in their hands.
What I learned later was that this shop was struggling financially. At this time of year they could make a lot more money doing quick jobs like new tires and oil changes, whereas tearing my bike down and doing my work was nowhere near as remunerative on an hourly basis. So they put their attention toward the cash flow jobs. Time went by and I didn’t get a call so I called them. No, it was not ready yet, but no problem, they would definitely have it for me in time. OK.
More time passed and I called again. Same answer. OK. And more time passed and now I was getting nervous. Same answer: they’d have it for me in time.
Finally, about three days before departure I called again and this time the jerk at the counter said no, there’s no way they’re going to have it ready for me in three days. That would be a Friday. The best they could do, he said, was have it for me on Monday. Can you say angry!? But what could I do? And what could Bill and John do? So they left without me, and we made plans to meet up in a few days.
I was livid. This was utterly inexcusable and clearly these guys didn’t give a rat’s patootie about me as a customer. And the thing was, this was a much bigger deal to me than it might have in other circumstances. But the thing was, when I bought this bike it was at the absolute lowest point of my life, before and since. I was at absolute bottom. And I bought the bike and it brought me unbridled joy! It literally gave me something to live for, at a time when I desperately needed something to live for. And in the nearly three years since I bought it it had been nothing but pure, absolute joy to me. And now, for the first time ever, there was anger and negativity connected with it. And I resented that bitterly! That they could introduce negativity into my relationship with the bike was beyond despicable. Unforgivable. The very worst blow they could strike. I hated the guy at the counter with the deepest passion.
And would they actually have the bike ready for me on Monday? Well, they did, though not until Monday afternoon, too late for me to even get started till Tuesday morning. So I picked it up Monday afternoon, took it home, packed, and got ready for an early Tuesday departure. Finally.
I’ll pick up the story next time; it’s far from over.
Biker Quote for Today
Sometimes I ride my motorcycle to nowhere to see nothing just so I can ride my motorcycle.
Tags: Honda CB750 Custom
