Dealers In The Distance
Strapping the bike down before driving to Idaho Falls.
Our experience on the recent OFMC trip where Dennis inadvertently put diesel in his Indian has led me to think about some things I hadn’t considered before. Primarily, the importance of being close to someone who can work on your motorcycle when need be.
It’s no secret that there are one heck of a lot more Hondas or Harleys on the road than there are Indians. First off, the modern-day Indians are a much newer brand than Harley, plus they cost a lot. So–so far at least–Indian is sort of a niche brand.
Thus, the economics of the situation dictate that there are a lot fewer Indian dealerships around and also not all that many independent shops with experience working on Indians. And when you paid something in the mid-20s or more for your Chieftain I’m guessing you aren’t comfortable letting just any wrench jockey tear into it.
But what do you do when you break down? In Dennis’s case, he rented a U-Haul truck and we loaded the bike in and drove more than 200 miles out of our way to get to the nearest dealer. That will disrupt your trip in a hurry.
If it had been Bill, on the other hand, who rides a Harley, we would only have needed to get the bike another 40 miles or so in the direction we were heading to find a Harley shop. Same thing for me on my Suzuki V-Strom. And there are plenty of all-makes shops that would have been fully competent to work on either of our bikes. Perhaps they would also have been fully competent to work on Dennis’s bike but as I say, he was not particularly willing to take that chance.
So obviously, if you’re like Dennis and you ride a bike where repair options are sparse you are going to make an extra careful point to be sure the bike is in top condition before you take off on a trip like this. But Dennis didn’t break down; he made a mistake at the pumps and grabbed the wrong pump.
I’m sure this is not an irrelevant issue for some people when they’re deciding which bike to buy. And it has to be a chicken and egg thing: how do you get the sales without the dealer networks, but how do you support the dealer networks before you have the sales? I guess in this case it helps to be a big corporation like Polaris that can afford to subsidize the new brand for awhile from sales of the established brand. But even they don’t have infinite resources.
I guess I’ll stick with my Honda, Kawasaki, and Suzuki bikes. There are a lot of them out there.
Meanwhile, I want to note that as I prepped to write this piece I googled Honda, Harley, and Indian dealerships in Colorado and was amazed–as I periodically am–at how many shops come and go. And then there are those who change their names. I try to keep my “Colorado Motorcycle Dealers and Repair Shops” page reasonably current but this is an ever-changing target. I ended up adding about eight new shops and revising the name on two. About once a year I try to go through and click each link to see who is no longer in business, and there are always a bunch of those. Ah, the joys of running a website.
Biker Quote for Today
Reasons not to date a motorcyclist: We never ask for directions. Getting lost is usually the point on a motorcycle.
